Gravel Delivery goes badly!

Although we were assured there would be no problem delivering two truck loads of gravel to our driveway the first truck got stuck not once but twice by backing off over the edge of the driveway.

The second time they couldn't pull the truck out so they left to get something bigger and returned two hours later with this.

It took about 10 minutes to pull the truck back up on to the driveway. 

By now one load of gravel has been dumped in the places it got stuck and the second truck load has been dumped off to the side. There was no offer to fill in the holes the truck has made or to move the load of gravel off to the side. They just packed up and got ready to leave.

THEN IT GOT WORSE. 

Then we got told that we were on the hook for a $1000 tow job!!!  Even though we were not advised of this risk prior to deliver (or the last two times they delivered gravel) . Even though the driver walked the driveway and said "no problem". Even though the driver backed off the edge. Twice! And the bulk of this bill was just for floating the high hoe in and back. They were only 15 km away!! $540 to go 30 km + 1 hr  for the high hoe on site + $400 for truck repair.